Knowledgebase | Phonic Corporation

Helix Board & Firefly Windows 7 Compatibility

grant — Thu, 11 Feb 2010 07:55:26 +0000

Windows 7 drivers now exist for the following units (click to download the driver):

Helix Board & FireWire compatibility with PCIe motherboards/chipsets

grant — Fri, 31 Jul 2009 09:26:55 +0000

While we have made every effort to ensure the information contained within this article is accurate and as helpful as possible, Phonic offers it for reference only and, as such, it should not be taken as the final word on any of the following chipsets. All info was checked independently by our engineers and is a reflection of what they experienced. We hope it serves customers well, but please remember the info is subject to change and we would like to emphasize that we can’t be held responsible for any damage or other consequences resulting in the use of information found in the following article. While we can provide support on the Helix Board and Firefly interfaces, detailed information on tech-heavy tweaks that may be mentioned in this article are more than likely not within our help desk team’s abilities

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Run-time error 339

grant — Fri, 12 Jun 2009 03:41:38 +0000

When installing the software for the PAA2, PAA3, PAA6, Helix Board or Firefly drivers, users from time to time experience run-time errors, with a large, scary message that shout stuff like Component TABCTL32.OCX or one of its dependencies not correctly registered: a file missing or invalid.

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Optimizing a PC for use with the Helix Board or Firefly digital interface

grant — Fri, 27 Mar 2009 07:46:54 +0000

While many computer manufacturers and music stores offer computers that have been optimized for multimedia and professional audio application, it is possible to create such a PC yourself without too much hassle. There are a few ways to go about it, depending on your abilities as a computer enthusiast and the amount you want to spend.

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4-pin FireWire connector with the Helix Board and Firefly?

grant — Wed, 12 Nov 2008 07:34:36 +0000

Although all of our units feature a 6-pin FireWire connection, users are able to use a 4-pin adapter as all data is transfered in these pins alone. The additional 2 pins are for bus powering units, which none of the Helix Boards support and, out of all the Firefly units, only the Firefly 302 Plus is able to support.

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Are the Helix Board and Firefly IEEE 1394a or 1394b?

grant — Wed, 12 Nov 2008 07:30:53 +0000

The Helix Board’s FireWire connection is a IEEE 1394a standard, meaning transfer rates are up to 400 Mbits per second.

WM Wireless System Frequency List

grant — Thu, 23 Oct 2008 08:46:51 +0000

IEC, BS Countries (eg. European Countries)

Left Channel:

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What can I make the most out of my i7100 Feedback Silencer?

grant — Sat, 18 Oct 2008 08:32:18 +0000

When using stationary microphones, which will tend to cause feedback with fixed frequencies, use Single Shot mode to detect feedback frequencies and lock the frequencies until you reset them yourself.

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Do the Helix Board FireWire mixers work with ‘Deck 3.5′ software on OSX 10?

grant — Sat, 18 Oct 2008 08:31:37 +0000

They do indeed. You will just need to select the device from the “Hardware Options” menu and select In01 (meaning channel input 1), In02, In03, etc. as the source for each individual track.

Damping factor on the XP5000 amplifier

grant — Sat, 18 Oct 2008 08:31:11 +0000

The damping factor of the XP 5000 is >250 in 8 ohm at 1kHz, however this doesn’t mean that the unit won’t work great in the 40 to 180 Hz frequency range - even with speakers with impedances as low as 2 ohms (which is the minimum loading for these amplifiers).