When installing the software for the PAA2, PAA3, PAA6, Helix Board or Firefly drivers, users from time to time experience run-time errors, with a large, scary message that shout stuff like Component TABCTL32.OCX or one of its dependencies not correctly registered: a file missing or invalid.

While many computer manufacturers and music stores offer computers that have been optimized for multimedia and professional audio application, it is possible to create such a PC yourself without too much hassle. There are a few ways to go about it, depending on your abilities as a computer enthusiast and the amount you want to spend.

We get quite a number of questions on our help desk regarding the dimensions of various products.  If you’re really in a hurry for an answer however, it may be interesting to note that majority of our products will offer the dimensions - listed in both millimeters and inches - in the user’s manual.   Many go as far as to offer detailed dimension diagrams (for example, the Powerpod powered mixer manuals always offer dimension diagrams).

The following are videos produced by Phonic in the hopes that they can help customers better understand their products. Press the play button on any of the videos to begin.

It’s normally quite okay to use very long cables for the majority of our products. AC power (120-240, 50Hz/60Hz), usually works fine for a very long cable installations. The most important thing is that you use proper rude cables for this. If you are using a typical home AC cable, you should change it for a rude AC grounded cable (the ones with three blades), and make sure that your wall AC connection is strong enough so you can use long cables (usually this ones works good with long cables, but most of them are not build on constant AC consumption like the ones from your speakers).