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Miscellaneous

    Service / Warranty
 

1.  Using MIDI in Worship: Ins and Outs - Part II by Lavon Oke
  In Part I of this article [CS&S Issue No. 3], we looked at the definition of MIDI and the initial idea of what it is. Although it started with a fairly straightforward concept, the notion that an interface would exist between instruments opened the door for all kinds of control options. Not only can... more

2.  DVI Switch
If you’re like most people who own a high-definition television (HDTV), you’re probably not getting the best-quality picture possible. That’s because the digital source (DVD player, digital cable box, satellite or computer) is not connected to the HDTV using a digital connection, but rather a trio... more

3.  Preventing Feedback
Q: Every time we think we have acoustic feedback licked, it seems to rear its ugly head again when we least expect it. We’ve even employed a “feedback eliminator” device among our equipment. Any suggestions? Suggestion: Take heart. All your previous problem-solving steps are not in vain.... more

4.  I downloaded a file from your website, but Im having trouble using it
Many of the downloadable files from Phonics online help center are compressed zip files, therefore should be uncompressed before installing or viewing. If you install a program such as winrar (a trial version is available at http://www.rarlab.com/download.htm), you should have no problem opening this file (other... more

5.  Obtaining a user's manual
You can now download user's manuals and specifications online. Simply go to the Download page of our help section (http://phonic.box.net/), and select on the product model you need from the appropriate the drop down menu on the page. Your download will begin immediately. If you are using a pop-up blocker, please... more

6.  Reducing feedback on your live set up
Always try to position the speakers so that they are in front of all microphones, pointing away from them. If you point speakers back at you, it will almost certainly cause feedback. If you have to point them back at you, try to position them to point directly at the back of the mic. Make sure all mics are... more

7.  How long can my AC power cable be?
Its normally quite okay to use very long cables for the majority of our products. AC power (120-240, 50Hz/60Hz), usually works fine for a very long cable installations. The most important thing is that you use proper rude cables for this. If you are using a typical home AC cable, you should change it for a rude... more

8.  Sign up an account/Download access
You can get a Phonic account to obtain a better service. And you can get our products user manual, brochure, etc. on our Document Center. For more details of how to do this, step by step, you can link to http://www.phonic.com/learn/image/account_download.swf

9.  What are the dimensions of my mixer/amplifier/speaker?
We get quite a number of questions on our help desk regarding the dimensions of various products. If you're really in a hurry for an answer however, it may be interesting to note that majority of our products will offer the dimensions - listed in both millimeters and inches - in the users manual. Many go as far as... more

10.  Non-English Users Manuals
All of our available manuals are available for download on our website. Each users manual is available in four languages: English, Spanish, Traditional Chinese and Simplified Chinese, and more translations may be available. We are continuously working on translating Phonic manuals for our worldwide customers. If... more